Contact

Talk to the people who built it

No ticket queue, no chatbot. Email lands with the founding team — including Kathy, who still runs her own clinic on LoyEco.

Support & questions

Stuck on something, found a bug, or wondering whether LoyEco fits your practice before you sign up? This is the address for all of it.

support@loyeco.net

Already a user? You can also send feedback directly from the app — there's a Feedback entry in the sidebar.

Helpful to include

  • Your practice type — acupuncture, TCM, RMT, naturopathy…
  • Whether you practice solo or with a clinic team
  • For bugs: what you clicked, what you expected, and what happened instead
  • For feature requests: the real-world situation you're trying to handle

Feature requests genuinely shape the roadmap — much of what's in LoyEco today started as a practitioner's email.

Email us

Prefer to just try it? Start free.